Morrison Home Improvements, Siding, Windows, Additions and more...

Work Crew Was the Best!

stephany — Fri, 23 Mar 2012 16:15:27 +0000

3/22/12

I have to tell you that your work crew, Sam and his partner, were the best! They carried all four windows up our

extremely long, steep driveway on a very cold January day, along with all of their tools, supplies, etc., and they had

smiles on their faces. They made sure everything went smoothly without any incident or bad outcome. They

were pleasant and very happy to do it (even though I gave them the option to come back). We are totally happy

with our windows. We noticed an extreme difference in the very cold days we had. We hope to get more over

time.

Thank you,

Chris & Paul Haley

Tyringham MA

Fantastic Customer Service and Superb Workmanship

stephany — Wed, 14 Mar 2012 16:01:01 +0000

Monday, March 12, 2012

Dear Steve,

My mother is so pleased with the siding job you recently completed on her house! I wanted to express my gratitude to you and your crew for the patience and kindness extended to my mom as well as the superb workmanship. This was a very difficult step for her as her house had been painted yellow for over 60 years.

My sister and I are thrilled the project went so smoothly. From our initial meeting with you thru completion you took the time to thoroughly explain the process and materials. Your customer service is fantastic! You and your crew truly went above and beyond and I really appreciate it.

Being a single elderly woman, my mother has developed a keen radar to protect herself from dishonest and unworthy contractors/phone sales etc. You have earned her trust and that is a HUGE compliment.

Please express my appreciation to the crew who worked on the house.

Best Regards,

Bonnie Leary Seekell

Truly Masters of Their Craft!

stephany — Fri, 09 Mar 2012 18:39:23 +0000

March 7, 2012

Dear Steve, John D. and each and every member of the team,

We sincerely thank-you for a fantastic job on the total restoration of our front porch. You shirley were sent to us by a higher power! You saved us from impending serious structural damage just in the nick of time.

John D. and team are outstanding, patient, knowledge and truly masters of their craft. The end result is a total eye catching transformation! Definitely a show stopper and the talk of the neighborhood. You received a “5 star” from “the mayor.”

It was a pleasure to have this fantastic team at our home – patiently explaining and walking us through every step of the way.

Thank you again to all of you for your perseverance, patience and expert advice in getting us through this with such a fantastic ending

Sincerely,

Larry & Vivian Menard

Adams, MA 01220

We Love the Renovations

stephany — Tue, 03 Jan 2012 16:46:03 +0000

Monday, January 2, 2012

Dear Steve,

Thank you! Thank you! Thank you! We love the renovations you did on our home. Thank you Steve for helping us visualize what things would look like by walking through our house and finding “the flow”. You constantly kept in touch with us which we truly appreciated.

The roofers were very polite and accommodating. We couldn’t believe how fast they were. A very nice group of young men.

Al and Olan were wonderful. They were there every day like clockwork. Their work was excellent and they were apologetic for being in our way. (We should have apologized to them for being in their way)! They cleaned up every afternoon before they left and didn’t mind explaining what was going to happen next. They even helped our 86 year old dad get out of his chair a couple of times.

We are extremely satisfied with our experience with Morrison’s Home Improvement Specialists and will recommend you whenever the opportunity arises.

Thank you!

Bill and Barb Hinchliffe

Lanesboro MA

Most Satisfied

stephany — Wed, 30 Nov 2011 20:05:08 +0000

November 26, 2011

To: Morrison’s Home Improvement

We were very satisfied with the work on our roof and trim work. Steve was very conscientious in checking in to see that the work was satisfactory. The workmanship and the crews’ behavior and respect for our property were outstanding. At one point it became clear that there had been a miscommunication between myself and Steve regarding changes that needed to be made to the planned work. He was patient, respectful and worked with me to reach an agreement, and I appreciated his “open book” policy showing the costs of labor and materials. I would recommend that in the future, if work orders must be changed, the meaning of the T&M “time and material basis” should be clearly explained and an effort be made to provide an estimate for the cost of the additional work. Aside from that I was most satisfied with our experience with Morrison’s Home Improvement.

Jane Salata

Job Well Done

stephany — Fri, 18 Nov 2011 14:29:53 +0000

Friday, November 18, 2011

Steve Morrison

Morrison’s Home Improvement Specialists, Inc.

Please accept my congratulations and appreciations for the excellent work installing new windows and siding at my mothers house at 47 Summit Road in Richmond. The entire work crew performed their task in a highly professional manner, with attention to details which shows in the results. The house has never looked better and its value was increased by more that the cost of the work.

Please share this letter with your staff and anyone interested in contracting with Morrison’s Home Improvement.

Thanks again,

John Hanson

Richmond MA

Noticed the Difference Right Away

stephany — Thu, 27 Oct 2011 18:20:31 +0000

10/16/2011

Dear Sir,

Just a few lines to let you know how pleased we are with the new windows. They are everything that you said they would be. We noticed the difference right away – no rattles, no struggling to open them up and the quietness is relaxing. Sam and Ray were excellent workers and both were gentlemen which makes a wonderful combination. Both were polite and answered all of our questions. The clean up was excellent. All of this goes to prove and is a reflection of the owner. Our thanks for Stephany and her work.

Thank you

Bill & Beverly Spence

I Can’t Believe My New Roof Was Installed In ONE Day!

stephany — Wed, 19 Oct 2011 15:39:50 +0000

27 Easton Avenue Pittsfield, MA 012018/1/2011

Dear Steve,

I wanted to write to express my thanks for the job well done on both my roof and front entrance way. Your employees are very skilled and were courteous at all times. I still cannot believe the roof was installed in one day. Once again, Thanks!

Sincerely,

Bill Carey

Our New Windows Are Everything You Said They’d Be!

stephany — Wed, 19 Oct 2011 15:33:11 +0000

10/16/2011

Dear Sir,

Just a few lines to let you know how pleased we are with the new windows. They are everything that you said they would be. We noticed the difference right away- no rattles, no struggling to open them up, and the quietness is refreshing. Sam and Ray were excellent workers and both were gentlemen; which makes a wonderful combination. Both men were polite and answered all of our questions. The clean-up was also excellent. All of this goes to prove and is a reflection of the owner. Our thanks for Stephany and her works.

Thank you,

Bill + Beverly Spence

The Windows Have Eliminated All Drafts!

stephany — Fri, 07 Oct 2011 16:51:19 +0000

Wednesday, October 5, 2011

Dear Steve and the Morrison Crews,

We have to say that as DIY homeowners, this is only the second time we have hired a company that did not leave us saying, “we could have done it better ourselves.”

Quality of product, quality of workmanship and standing behind both of these is essential in running a good business. Morrison’s Home Improvement provides all these elements.

The windows have eliminated all drafts and the vinyl siding looks great. Our fear that our house was going to look like a warehouse was unfounded as the work crew used trim in strategic points, making the final product aesthetically pleasing.

We thank you and your crew for coming back to touch up small issues that came up after the job was completed, perfecting work already well done.

The Morrison Crew worked through last winter dealing with snowstorm after snowstorm, often shoveling out their equipment and a workspace. They did this without complaint and were always hard working and courteous. When the snow melted leaving a confetti-debris strewn yard, the crew cleaned it up completely leaving our yard nearly spotless. When they were finished, there was nothing left for us to do, but enjoy the finished product.

We are very happy with the service Morrison’s Home Improvement has provided us.

Thank you all,

Rob and Deb Caffrey