I have engaged Morrison's Home Improvement on a number of projects: replacing sliding doors, new roof, painting a deck. In each case the work they performed was highly professional and completed quickly, and where followup was needed they were responsive and quick to address. I have engaged other contractors who took forever to complete jobs. That wasn't the case with Morrison's, which is why I keep coming back to them. No one likes to deal with home repair, but I feel that I have a reliable partner with Morrison's. While I can't say I look forward to the next thing that needs attention with my house, I know I can reach out to Morrison's for excellent service.
I needed work done on a property where a tenant's bathroom floor was beginning to rot and cave in. The issue became serious very quickly and we needed it replaced immediately. We had used Morrison's in the past for exterior work on the home and they had a fantastic job so I figured they would be the right person to call for the bathroom and I was right.
Morrisons was incredibly quick with their responses and beyond professional. They got me a quote and got the job done within two weeks, something we desperately needed. Stephanie in the office is always easy to reach and great to work with. Steve does great work with a great crew. Would highly recommend for any job that you have that needs a high skilled and professional construction crew.
After much consideration we chose Morrison's home improvement to be our contractor for a new deck and a new kitchen.
We started with the deck in October 2017 thinking we knew exactly the design we wanted, but after talking with Steve and Brian, our on-site contractors, we went with an entirely different design. The decking and the railing were so well crafted that we did not have to make even one change. This was due to a variety of suggestions by Steve and Brian for which we are very grateful.
In January of 2018 we started with a new kitchen, including new cabinets, back-splash, counter tops, and flooring. Any questions we asked, they were already one step ahead of us and had the work done the way we needed it. Their tile working and grouting is flawless and beautiful. The new flooring was laid in a day and then covered in heavy paper for its protection. The finished kitchen is exactly how we pictured it and crafted beautifully.
Steve and Brian arrived every morning on time, worked all day long sometimes without lunch and when they left they cleaned up, everything indoors and out was spotless. We so appreciate all their hard work and craftsmanship. We recommend Morrison's Home Improvement when one has a need for a contractor.
Morrison's have just completed a large renovation project for me. Throughout the process, It has been a real pleasure working with a company that provides such professional, informed, and courteous service in every capacity. Steve, the owner, is eminently approachable and involved with the satisfaction of his clients; his follow-up phone calls were appreciated. Jeff, in sales, is at all times entirely accessible and helpful; John, who came to assess the job specifications, and who supervised the project, inspired confidence from the beginning, and saw the work through to its flawless completion. The carpentry team were unfailing in their thoroughness and preoccupation with perfection. Most importantly--to me, at least--they were without exception polite, friendly, forthcoming when questioned, and genuinely concerned about my requirements, understanding of, and comfort with the ongoing work. I am also very impressed with the company's prompt scheduling (Ashley and Stephanie went out of their way to accommodate my needs), and by the uninterrupted progress; the project was completed in three successive (uninterrupted) days. The work is beautiful and far exceeds my expectations. I will not hesitate to use Morrison's again; in fact, I have so much confidence in them that I have already made arrangements with them for more renovation. I recommend them without qualification.
What an amazing product! I had done some research into local contractors and the window products they offered. After an extremely disappointing trip to Home Depot... talk about terrible customer service and cheap products, I was blown away by the product line Morrison's carries. Mr. Morrison was very knowledgeable and informative, and his window demonstration was such a selling point. Now having the windows in for a few months I can attest to the efficiency of the windows. My house has stayed so much cooler in the summer heat. I cannot wait to see what the winter brings.
Morrison's Home Improvement installed a new GAF Timberline HD roof this past fall on our wooded summer home in the Berkshires. We also contracted them to install a replacement wood stove chimney system. We found everyone associated with Morrison's to be responsive, attuned to our needs, excellent at explaining details and superior at their craftsmanship. All of the staff (sales, field and office) were a pleasure to work with (every company should be this way!). The craftspeople showed up promptly, protected the perimeter of the property and did a beautiful job with the installation. The clean up process was perfect, too. Top to bottom, they're a terrific company to deal with, and right here in Western Mass. And now... we enjoy the security of a new roof, a safe chimney and compliments from friends! Thanks Morrison's!
Thank you so much for our amazing bathroom! The rest of the house is jealous. They turned sad and drab in to fresh and beautiful! I appreciated the individual care and attention from everyone. Steve, Ashley, Anna, Kelly and John D. Thank you so much for our classy and cool new bathroom!
Our bath room turn out beautiful. Thanks guys. Great job John
I have hired and used Morrison's for majority of my home remodeling needs. Having previously hired another contractor for work on my home in lenox, and being extremely disappointed and taken advantage of, I was very hesitant and lacking trust in hiring any other contractors in the area. Fully licensed and insured, Steve guaranteed his work. His workers were very professional and he pulled permits and sent me updates and photos throughout the entire process. The quality of completed work was everything I had hoped for and more. I have since only used Morrison's and will continue to use only them in the future. Thank you Steve and crew.
To Steve and the entire Staff:
Thank you very much for being so much more than just our general contractor. I cannot express my pleasure enough from start to finish and everything in-between. We chose to have our work done while we were in FL for the winter because we did not want to live through the noise, mess, and inconvenience of not having a kitchen or master bathroom; we had the wood floors refinished too and that is an entire mess in and of itself. Any second homeowner who thinks they have to be around to micromanage any type or scale of remodeling should speak to me; it is not at all necessary when you have a superior, trustworthy contractor like Steve. We had complete trust and confidence in you and your crew before we left for the winter. The communication between us was constant with emails, photos, and phone calls. Questions and concerns were answered immediately and anything that was important to us was just as important to you, no matter how small or large an issue. Everything came out beautifully and if something did not meet our expectations, it beat our expectations. Each crew focused on the details and it shows in the quality of the workmanship. We expected to come back to a very beautiful but dirty house, understandable with the amount of work we had done. That did not happen. Even the cleaning crew did an exceptional job and we did not have any dust from the floors being refinished on both floors. That is remarkable! We will recommend you to everyone who needs any work done and will use you for everything we need done in the future. So glad we found you! Thank you again for a very easy and rewarding experience.
I hired Morrison's to add an addition onto my home. When Steve did the initial walk thru he advised me to take down an existing wall and make it one large open space in conjunction with the addition. What a visionary and boy what a difference did it make. My home felt enormous, far from the cramped space I previously dealt with. Steve's crew were very clean, fast, and extremely friendly. Customer service is obviously a priority to the company. the work accomplished was more than what I hoped for and has now added value to my home. I highly recommend this company and plan to use them again in the future.
Thanks for following up and making sure the siding repairs were completed per our agreement.
Our bathroom renovation was just completed and came out fantastic. The work was all done in a timely, professional manner and they worked with us to allow us to still use parts of the bathroom throughout the project. We look forward to using Morrison's for future projects.
Had them remove and install a new bay window in our 1970's Berkshire home. Great window with great professionalism and good price. Good follow-up to complete the last few pieces. Would be happy to use them again. Small enough to talk with the owner of the company. Large enough to get large jobs done well.